Welcome to Ngushi Ventures. By accessing or purchasing from us, you agree to the following terms and conditions:
1. General
- These Terms & Conditions apply to all purchases made through our shop or online platforms.
- We reserve the right to update or modify these terms at any time without prior notice.
2. Products & Orders
- Product descriptions and prices are subject to change without notice.
- Orders are confirmed only after payment has been received in full.
- In the event of an error in pricing or product details, we reserve the right to cancel or adjust the order.
3. Payments
- Payments must be made in full before shipping or collection.
- Accepted payment methods will be indicated during checkout or at our store.
4. Shipping & Delivery
- Orders are shipped within 1–3 business days.
- Free shipping is available for orders above KES 99,999/=.
- Courier choice depends on the client’s preference at checkout.
- Delivery timelines may vary depending on the courier company.
5. Returns & Exchanges
- Items may be returned within 30 days of purchase.
- Items must be in the same condition as received.
- No cash refunds – exchanges only.
- Processing time: 1–7 business days after inspection.
- Shipping fees are the responsibility of the client.
6. Privacy & Data Protection
- We respect your privacy and protect your personal information in line with our Privacy Policy.
- We do not share your details with third parties except for order fulfillment purposes.
7. Limitation of Liability
- Ngushi Ventures is not liable for damages, losses, or delays caused by third-party couriers or unforeseen events.
- Product warranties (if any) are provided by manufacturers, unless stated otherwise.
8. Contact Information
For questions or support, please reach us at:
📞 +254 758 082 300
📧 info@ngushiventures.co.ke
📍 White Angle Building, 2nd Floor, Shop 2, Nairobi, Kenya
